Soap Club Terms of Service

When you place an order on the site www.sierravistasoapclub.com, you are agreeing to these terms of service.

This contract is between Sierra Vista Soap Company (the “Business”) and Sierravistasoapclub.com Customer (the “Client”).

General Explanation

When The Client orders through the Soap Club site for the first time (www.sierravistasoapclub.com) The Client agrees to have the items The Client ordered shipped out regularly and billed monthly (default subscription interval) to the address and payment method The Client specified in The Client’s order during checkout. Items will ship and bill regularly during The Client’s ship week. The Client’s ship week is the same week that The Client make The Client’s first order. Week 1 is the week of the 1st Sunday of the month. Week 2 is the week of the 2nd Sunday of the month, and so on. Week 4 may include the first few days of the following month (before the 1st Sunday of that month).

Changing Products / Frequency / Ship Week

All updates and changes to The Client’s subscription must me made by 11:59pm Pacific Time on the Sunday of The Client’s ship week, or changes will not take effect until the subsequent ship week. The Client may change The Client’s subscription products by logging into The Client’s account and placing a new order to replace The Client’s previous subscription products. The Client will not be billed when placing the order. Instead, the new order will replace The Client’s existing subscription, and the items will be billed and shipped in The Client’s next designated ship week. The Client may do this as often as The Client likes. On The Client’s ship week, The Business will ship and bill The Client for ONLY the most recent order in The Client’s account (The Client’s new subscription).

To change the Frequency of The Client’s subscription, The Client’s designated ship week, or to Pause The Client’s subscription, The Client must fill out the form located at the bottom of The Client’s account page to reflect The Client’s desired changes. Form must be filled out and submitted by 11:59pm Pacific Time on the Sunday of The Client’s ship week, or changes will not take effect until the subsequent ship week.

Returns and Refunds

Soap Club orders are not returnable or refundable, unless The Client made changes to The Client’s account or subscription by the cut off time and The Business mistakenly shipped or billed The Client for the wrong products. In that case, The Business will correct any errors at The Business’ expense.

 

Soap Club Reoccurring Charges Authorization

I (The Client) authorize The Business to charge and keep my (The Client’s) credit card on file for my (The Client’s) Soap Club subscription, and to charge the card for the items I (The Client) have set in my (The Client’s) account’s most recent order (The Client’s current subscribed items) at sierravistasoapclub.com/my-account/orders, on the first day of my (The Client’s) designated ship week, at the frequency interval that I (The Client) specify on the same account.

I (The Client) acknowledge that I (The Client’s) will receive a receipt for each charge made and that no prior notification is needed unless the date or amount of a charge is subject to change outside of changes I (The Client) make to my (The Client’s) subscription, in which case the Business must notify me (The Client) of such changes at least 15 days in advance of when the change(s) will take affect.

I (The Client) understand that the terms of this authorization will remain in effect until I (The Client) request that they be terminated. I (The Client) acknowledge that I (The Client) am responsible for making this request before 11:59 PM on the Sunday of my (The Client’s) ship week (Week 1 is the week of the 1st Sunday of the month. Week 2 is the week of the 2nd Sunday of the month, and so on. Week 4 may include the first few days of the following month (before the 1st Sunday of that month).

You (The Client) may also email us (The Business) from the contact page at sierravistasoapclub.com to request The Business revoke The Client’s stored personal information, such as account, billing, and credit card information.

 

Card on file

I (The Client) authorize this business to keep my credit card on file for any future transactions until I (The Client) request a cancellation.

I (The Client) understand that the terms of this authorization will remain in effect until I (The Client) request that they be terminated. I (The Client) acknowledge that I (The Client) am responsible for making this request in writing within the time frame outlined in these terms.